Job Description

Who CITY is:

St. Louis CITY is more than just the newest local MLS soccer team, we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing family of 500+ visionaries in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact.

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Who you are:

CITY provides a progressive and supportive workplace that lets YOU be YOU.  We value unique experiences and perspectives, and we hire employees who leverage their differences to add value. 

Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility.

What CITY does:

Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team.

Job Summary:

The Ticket Sales Intern assists with matchday fan experiences, member engagement, and customer service initiatives for CITY SC and CITY2. This role provides hands-on exposure to fan engagement programs, VIP events, outbound sales, client meetings, and CRM systems while supporting the team with various matchday and operational needs.

Responsibilities:

• Assist with matchday fan experiences such as Player Pals, Benchwarmers, and Center Circle at CITY SC and CITY2 matches
• Welcome and host Season Ticket Members during pre-match experiences, including Pitch Pass access
• Support VIP check-in and guest flow at Season Ticket Member events 
• Make post-match phone calls to fans to collect feedback after CITY matches
• Complete outbound sales calls for CITY2 groups
• Join Membership Services reps for off-site client meetings to learn relationship-building and account management
• Help staff customer resolution tables on matchdays, assisting fans with questions and real-time issues
• Learn and use ticketing and CRM systems, including Unify and Salesforce, to support member accounts
• The intern will also assist with other various duties, as needed

Qualifications:

• Must be actively enrolled in a Bachelor’s or Master’s degree program
• Ability to work a minimum of 20 hours per week
• Must be located in St. Louis for the duration of the summer internship
• Ability to work weekend and evening hours
• Strong interest in gaining hands-on experience in a fast-paced, team-oriented environment

Job Information:

• Duration: End of May through early August
• Pay Rate: $16 per hour

St. Louis CITY SC is building a team that is passionate about their work, the success of our Club and the growth and revitalization of our region. We desire people who hold themselves and others accountable and are driven by setting new standards for fan engagement.

TKFC LC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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