We are conducting a confidential search for an experienced IT Help Desk Technician to provide both remote and onsite support for end users across the Portland and Vancouver areas. This role is ideal for a skilled troubleshooter with strong technical knowledge and excellent communication skills.
Key Responsibilities:
Provide remote and onsite end-user technical support (approx. 70% remote / 30% onsite).
Perform systems monitoring, reporting, and issue resolution.
Troubleshoot desktop, network, and cloud application issues quickly and effectively.
Support and manage Windows desktops and common business applications.
Assist with cloud services administration (Office 365, Google Workspace, Dropbox, etc.).
Configure and maintain networking systems including routing and firewalls.
Provide occasional support for VoIP, macOS, and Linux environments.
Maintain strong documentation of issues, resolutions, and system updates.
Qualifications:
2+ years of IT helpdesk or technical support experience.
Strong troubleshooting and diagnostic skills.
Comprehensive knowledge of Windows desktop systems.
DataClear Certification (or equivalent) required.
Moderate knowledge of cloud platforms and networking/firewall administration.
Excellent communication skills, patience, and customer service orientation.
Must be based in the Portland/Vancouver area and able to travel to client sites as needed.
Compensation & Benefits:
Salary range: $85,000 – $125,000/year (based on experience).
Quarterly profit-sharing bonus.
Full employer-paid health insurance.
401(k) retirement plan.
Paid time off (PTO).
Relaxed and supportive work environment.
...Professional PT, the leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a highly motivated and compassionate individual to join our team as an Occupational Therapy Aide. Our company is dedicated to providing world-class care to our...
Full time Title Administrator position, responsible for wholesales, dealer trades and reassigning titles. Prior automobile experience preferred. Must have attention to detail and organized record keeper. Maintains proper Department of Motor Vehicle reports and records as...
...seeking a proactive and detail-oriented Virtual Administrative Assistant to join our team. As a fast-paced and growing company, we need... ...is a fantastic opportunity for someone who enjoys working remotely and is looking to grow their administrative skills. Role and...
...and memorable experience for our customers. This position will assist the Service Manager in ensuring the success of our Meredith Marina. Job Summary:Marine Mechanics will report to the Service Manager and assist in overseeing the day-to-day operations of the Service...
...bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact...