Job Description

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.

Position: UX Researcher IV

Location: Remote

Duration: 18 Months

Job Type: Temporary Assignment

Work Type: Remote

Job Description:

• The client's Enterprise User Experience Design & Research Team is seeking an Associate User Experience Designer with solid foundation in UX.

• The Associate User Experience Designer will help create and improve B2B enterprise experiences.

• The Associate User Experience Designer will collaborate with their team to help reimagine and reinvent experiences to power the 4IR (Fourth Industrial Revolution) that supports the workflows and needs of our customers across the LBGUPR (learn, buy, get, use, pay, renew) journey.

• The ideal candidate will be a passionate, aspiring designer seeking to work alongside other designers and researchers.

• This individual will have the opportunity to learn from mid and senior-level designers to grow and mature their user experience knowledge and expertise.

The Main Responsibilities

• Collaborate with Product, Development, and other stakeholders to translate ideas, research findings, data, and business requirements into effective design solutions.

• Collaborate with UX Research to evaluate your concepts/designs.

• Effectively collaborate with Product and Development partners to bring experiences to life.

• Advocate for the client's end-users throughout the entire product development lifecycle.

• Establish, document, and validate design assumptions.

• Create deliverables for the team you support (i.e., JTBD, UX scorecards, competitive evaluations, user flows, low fidelity wireframes, high fidelity mockups, prototypes, etc.) that solve real user problems and achieve the desired outcome(s).

• Work with more senior designers to document deliverables to ensure inclusive design decisions are articulated properly to Development and other stakeholders.

• Work closely with Development to understand and work around constraints.

What We Look for in a Candidate

• Bachelor's Degree in User Experience, Interaction Design, Human Factors, Psychology, or a related field

• A portfolio or case study that can be used to demonstrate your experience

• You have a growing set of tactical user experience skills and an evolving understanding of visual/UI design.

• You share your work early and often and seek out constructive feedback from your manager, stakeholders, and other designers.

• You can identify pros/cons, assumptions, questions, and implications related to your designs and concepts.

• You explore different ways to solve problems and/or achieve desired outcomes.

• You understand the basic and foundational principles related to layout, typography, and visual hierarchy.

• You consider potential states (errors, successes, dead ends, etc.) in your work.

• You use existing research and data to inform your solutions.

• You challenge your team's understanding of the problem space and/or desired outcome(s).

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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