Job Description

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

The Senior Clinical Informaticist serves as a critical link between the informatics department and clinical and business partners; they are both a liaison and an advocate. The Senior CI provides expertise and support by translating clinical content into clinical applications. The Sr CI is responsible for high-level project analysis and implementation, providing technical mentorship to clinical analysts and informaticists. They provide technical oversight and experience as an experienced, certified EHR informaticist. As a clinical content builder, they are responsible for design, build, testing and training for clinical applications implementations, optimizations, and maintenance

Responsibilities:

• Senior Clinical Informaticist serves as a liaison between clinical/business partners and the informatics department. Is a role model and resource for EHR analysts.
• Demonstrates advanced knowledge of EHR applications and third-party systems, can articulate functionality and proactively shares knowledge with customers, team members and vendors alike.
• Leads and participates in the design, build, and testing of clinical application components; offers technical expertise and mentorship to informatics department and EHR analysts.
• Leads and participates in the optimization of clinical workflow processes; identifies and recommends improvement opportunities and necessary process changes. Collaborates to develop workflow optimizations and implementations of new solutions or functionality.
• Participates and at times leads various task forces related to EHR applications
• Leads team in preparation for clinical systems upgrade/change; including release note review, user acceptance testing and communication to prepare staff/users for the upgrade/change
• Develops system
• Gathers and produces project requirements, performs high level project analysis, translates, and produces functional specifications.
• Follows innovation PMO practices to lead medium to large scale projects supporting informatics road map initiatives.
• Utilizes advanced EHR knowledge and experience, in partnership with department leadership, to drive and execute strategic initiatives in compliance with vendor agreement
• Tracks lessons learned for review, analysis, and change management
• Coordinates and provides responsive and proactive solution management and issue resolution.
• Coordinates system parameters and project designs with Internal department leaders, Clinical Directors, Operational leaders, project teams and/or vendors.
• Supports the creation and maintenance of job aids, workflow documents, videos and other materials utilized to train and support users
• Manages resources effectively to achieve identified project objectives and expected outcomes
• Promote system security, patient confidentiality, and help ensure compliance in accordance with TrueCare policy
• Stays current on health information technology, informatics, and federal/state regulations impacting electronic health records.
• Tracks lessons learned for analysis and review and communicates them so that the department can experience continuous process improvement.
• Support to Clinicians and Operations Clinical Applications 20. OCHIN designated – EHR Analyst test plans and oversees integrated testing efforts. Facilitates user acceptance tests of clinical application components

Job Requirements:

• Bachelor’s degree in Healthcare, Healthcare Informatics, Computer Science or related field
• EPIC Certification
• Six to Eight (6-8) years of healthcare experience directly supporting an EHR application as an analyst/informaticist
• Direct experience as an analyst/informaticist supporting an EHR Implementation and/or EHR version upgrade
• Understanding of healthcare delivery workflows and processes
• Understanding of fundamental project management methodology and demonstrated ability to serve as lead for an implementation or project
• Knowledge of different learning styles, effective teaching methodologies and tools
• Proficient in Microsoft Office Suite and web-conferencing systems
• Understanding of HIPAA Privacy
• Knowledge of the different methods available to facilitate learning transfer
• Knowledge of information systems, including office automation and data analysis tools such as MS Office, simulation software, Visio, etc.

 Nice to Have:

• Master’s degree in Healthcare, Healthcare Informatics, or related field · Healthcare licensure (RN, LVN, RT)
• Three to Five (3-5) years of healthcare experience working in a direct patient care area
• Current California Registered Nurse License (preferred)
• Current California Respiratory Therapist License (preferred)
• Project Management Experience
• Valid California Driver’s License, proof of auto liability insurance and clean driving record

• Competitive Compensation
• Competitive Time Off
• Low-cost health, dental, vision & life insurance
• Tuition Reimbursement, Employee Assistance program

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

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