Job Description

Greetings from Sligo Software Solutions, Inc. !!



SLIGO is a Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government.


We have an urgent requirement for Lead Salesforce Consultant (In-Person Interview) position with our client.

Role: Lead Salesforce Consultant (In-Person Interview)

Location: Jamaica, New York

Duration: 30 Months

Job ID: SLG - 19 - 11531

Client: NY State - Information Technology Services (ITS)

Description

Salesforce consultant to support new Salesforce solution

Duties

• Client Interaction & Requirements Gathering:
  • Meetings with clients: Participating in discovery sessions, status updates, workshops, and Q&A sessions.
  • Gathering business requirements: Eliciting needs from stakeholders through interviews, surveys, and observation.
  • Documenting requirements: Creating user stories, functional specifications, and process flows.
  • Presenting solutions: Explaining proposed Salesforce configurations or customizations to clients.
  • Providing updates: Communicating progress, challenges, and next steps to clients and project managers.
• Salesforce Configuration & Development:
  • Configuring Salesforce: Setting up objects, fields, page layouts, record types, validation rules, and automation (Workflow Rules, Process Builder, Flow).
  • Customizing Salesforce: Developing custom components, Apex code, Visualforce pages, or Lightning Web Components (if in a technical role).
  • Data management: Importing, exporting, cleansing, and migrating data.
  • Building reports and dashboards: Creating and refining reports to meet client reporting needs.
  • Testing configurations and code: Performing unit testing, integration testing, and user acceptance testing (UAT).
  • Troubleshooting issues: Investigating and resolving bugs or user-reported problems.
• Project Management & Collaboration:
  • Updating project management tools: Tracking tasks, progress, and time spent on activities.
  • Collaborating with team members: Working with other consultants, developers, administrators, and project managers.
  • Participating in team meetings: Daily stand-ups, sprint planning, and retrospectives.
  • Reviewing work: Providing feedback on configurations or code developed by other team members.
  • Managing scope: Ensuring that project work stays within the agreed-upon scope.
• Learning & Development:
• • Staying updated on Salesforce releases: Researching new features and functionalities.
  • Learning new Salesforce products or technologies: Continuously expanding knowledge base.
  • Pursuing certifications: Studying for and taking Salesforce certification exams.
  • Reading industry blogs and forums: Staying informed about best practices and trends.
• Documentation & Knowledge Sharing:
  • Creating and updating documentation: Developing user guides, administrator guides, and technical documentation.
  • Sharing knowledge: Presenting findings or best practices to colleagues.
  • Maintaining a knowledge base: Contributing to internal wikis or documentation repositories.

Mandatory Requirements

• Experience (15+ Years)
• Defines the architecture of a computerized system (i.e., a system composed of software and hardware) in order to fulfill certain requirement, including a breakdown of the system into components, the component interactions and interfaces (including with the environment, especially the user), and the technologies and resources to be used in the design.

Requirements

• This is an 100% Onsite.
• 84 Months of Experience with Salesforce Sales Cloud and/or Service Cloud configuration and administration.
• 60 Months of Experience in Demonstrated ability to design, build, and deploy custom objects, fields, page layouts, record types, validation rules, and workflow rules.
• 60 Months of Experience in Hands-on experience with Salesforce automation tools such as Process Builder and Flow.
• 60 Months of Experience in Proficiency in managing user profiles, permission sets, roles, and sharing settings to ensure data security and access control.
• 60 Months of Experience in creating and optimizing reports and dashboards to provide actionable business insights.
• 60 Months of Experience in Familiarity with the Salesforce AppExchange and the ability to recommend and integrate third-party solutions.
• 60 Months of Experience in Understanding of Salesforce data management best practices, including data loading, cleansing, and de-duplication.
• 60 Months of Experience in Knowledge of Salesforce release cycles and the ability to adapt solutions to new features and functionalities.
• 60 Months of Experience with Apex, Visualforce, and/or Lightning Web Components (LWC) for custom development.
• 60 Months of Experience in Understanding of SOQL and SOSL for data querying.
• Resume
• Copy of Candidate Identification (i.e., Driver's License//Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)

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