Salesforce Administrator Job at Openkyber, California

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  • Openkyber
  • California

Job Description

Job Title: Salesforce Admin

Work Location : Cupertino CA ( Onsite )

Contract duration: 12+ months Contract



Job Description

Lead and manage a team of L1 Salesforce support analysts, ensuring timely ticket resolution and SLA compliance.

Strong hands-on experience with:
  • User management: Roles, Profiles, Permission Sets, Delegated Admin.
  • Object & field configuration: Custom objects, fields, record types, page layouts.
Automation:
  • Flows, Process Builder, Workflow Rules, Security model: OWD, Sharing Rules, Role Hierarchy. Data management: Data Loader, Data Import Wizard, data quality checks, deduplication.
  • Reports & Dashboards: Summary, matrix, joined reports, dynamic dashboards.
Salesforce Development Skills (Good-to-Have)
  • Basic understanding of Apex triggers, classes, and test methods for troubleshooting.
  • Ability to read and interpret Apex logs.
  • Knowledge of SOQL/SOSL queries for data validation and debugging.
Required Skills & Qualifications
  • 5+ years of Salesforce experience, including 2+ years in a Lead/Manager role.
  • Strong expertise in Sales Cloud, Service Cloud, Experience Cloud, and Pardot.
  • Experience with ITSM tools like ServiceNow, Jira.
Preferred Certifications:

Salesforce Certified Administrator

Job Tags

Contract work,

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