Role Description: Ensures the products meet consistent standards of quality
Responsibilities:
· Work closely with Technical team and Development team to understand the imported products and ensure the product performance
· Collaborate with customer support representative to identify the quality issues and its scale at customer site
· Document and work to resolve nonconformities and requirement escapes
· Provide feedback to the Technical team on quality issues or samples tested
· Support a root cause analysis process and corrective/preventative actions
· Regularly conduct testing or request a 3rd party lab testing as necessary to verify the product quality against product standards
· Track, analyze test results and report any non-conformance or trends found to the management
· Closely monitor newly launched imported products to ensure the compliance of quality standards
Requirements
Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:
Education and Work Experience:
· Bachelor degree in engineering or related technical field
· Experience in a manufacturing setting is preferred but not required
Knowledge and Skills:
· Proficiency in Microsoft Office Software
· Korean bilingual required
· Strong attention to detail
· Excellent project management skill
· Willing to learn and adopt to new situations
· Time management skill
Physical Demands:
· Position requires sitting at a desk working on a computer for at least 2/3 of time.
· Position requires minimal lifting up to 80 lbs.
· Position requires travel up to 10% of time.
· Position requires appropriate use of PPE when applicable.
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