Job Description

PARK MONITOR - SCHEELS Sports Park at Legacy Pointe

Sports Facilities Management, LLC

LOCATION: Springfield, IL

DEPARTMENT: OPERATIONS

REPORTS TO: OPERATIONS DIRECTOR

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

SCHEELS Sports Park at Legacy Pointe is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Springfield, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

SCHEELS Sports Park at Legacy Pointe is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Park Monitor maintains a safe and secure environment for guests and team members by patrolling and monitoring premises and personnel.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Provide customer service to guests, vendors, participants, and colleagues
• Raise/Lower U.S. flags and fold according to procedures
• Maintaining the Facility Operations Center including providing information, signing in visitors, issuing equipment (keys, radios, fleet vehicles, chairs, tables, etc.)
• Monitor fire alarms and other emergencies and lead implementation of the facility's Emergency Action Plan while communicating effectively with staff and first responders
• Conduct regular inspections of the facility to facilitate a safe environment for guests, vendors, participants, and staff
• Monitor CCTV
• Perform preventive maintenance (PM) inspections on company equipment/ property
• Generate and complete incident reports when needed
• Organize and file all documentation relating to the position
• Assist facility staff in crowd management
• Comply and adhere to policy & procedures
• Assist other departments in need to accomplish event expectations & facility objectives
• Provide shift/event reports
• Other duties as assigned by management

MINIMUM QUALIFICATIONS:

• 1-3 years of experience in facility or event management, sports administration, or a related field preferred
• Must have excellent interpersonal, problem solving and negotiating skills
• Must be a team player
• Must have excellent verbal and written communication skills
• Demonstrate basic computer skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
• Must be willing to work a flexible schedule, including evenings, weekends, and holidays required
• Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period of time

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend into awkward positions while performing job functions
• Facility has intermittent noise
• Weekends, nights, and holidays required

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