Job Description

Eye Doctors of Washington has an exciting career opportunity for an Optician in our 16th St., Washington, DC practice office. No nights, no weekends, no major holidays, a robust benefits package, and a team-oriented working environment where you are seen, heard, and respected as well as clear career ladder opportunities. 

  Our top candidate will bring at least one year of medical front desk experience, preferably in an ophthalmology or optometry practice. Team members must be able to occasionally travel to our other offices in the DMV area to meet the demands of our business.

 This is your opportunity to join Eye Doctors of Washington, one of the Mid-Atlantic's most recognized leaders in ophthalmology and optometry. For over 50 years, we have provided the DC metropolitan area with state-of-the-art eye care. Founded by a group of professors from the Center for Sight at Georgetown University, our practice has always focused on the core values of academically oriented care, keeping abreast of the latest advancements in the field of ophthalmology, and providing an efficient yet comfortable environment for our patients. Since we are an academically oriented practice, we have the unique advantage of being able to offer the newest procedures and techniques with the benefit of the most advanced diagnostic and surgical equipment.

 We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practice, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

 All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at  

The  Optician  will dispense and fit spectacles, contact lenses and other optical aids, working from printed or computerized prescriptions with assistance. They will advise patients on various types of lenses and spectacle frames, including advice on style, weight, and color. Instructs patients on how to wear and care for their spectacles and contacts.

Responsibilities:

• Provides patient education regarding lens materials, products, and designs
• Performs prescription analysis such as interpreting and transposing
• Provides recommendations to patients regarding proper eyeglass frame selection
• Determines ideal recommendations by incorporating frame design, lens materials and optics with patient’s prescription and lifestyle considerations
• Performs eyeglass frame adjustments and repairs. Includes proper alignment of frame, comfortable fit, functional vision and instructions on proper wear and care of eyeglasses
• Performs accurate measurements of lens power, pupillary distance, multifocal segment height, lens base curve, vertex distance, and prism power
• Orders custom lens products from identified vendors and monitors process to ensure on-time delivery and communicates any delays to patients
• Post charges, patient and insurance claim payments and bill insurance when needed
• Order contact lenses and/or trials
• Verifies lens prescriptions of ordered lenses and checks for accuracy
• Assists in the return of authorized merchandise to manufacturers
• Design, arrange and maintain product displays
• Monitors product inventory levels
• Maintains inventory of office supplies and other materials necessary to properly run the department
• Maintains instruments and hand tools used
• Maintains job knowledge by participating in continuing education opportunities and training
• Ability to perform troubleshoot to determine cause for issues with new eyeglasses
• Follows clinical workflow to ensure a clean hand-off from clinic to dispensary.
• Work in cooperation with other dispensary associates to meet and exceed daily and monthly sales goals
• Executes duties of position in a professional and courteous manner
• Handles sensitive information in a confidential manner
• Performs other tasks and duties as assigned 

Qualifications:

• High School diploma or equivalent required
• Certification by American Board of Opticianry preferred
• One to two years of retail optician experience required
• Strong organizational and problem-solving skills
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, managers, and doctors
• Understanding of the anatomy of the eye as well as normal, abnormal vision and perception
• Basic computer literacy required
• Excellent math skills that allow for precise work related to opticianry and sales (basic algebraic equations and monetary calculations)

In turn we will offer:

• Benefits to full-time team members include comprehensive medical, dental and optical coverage, 401k and short- and long-term disability.
• Company paid life insurance.
• Paid holidays and generous paid time off.
• Paid parking where applicable.
• Team oriented working environment where you are heard and respected.
• Clear career ladder opportunities.
• Monthly bonus/commission.
• Offered pay range $21.49/Hr-$32.21/Hr. 

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