Job Description

About DutchCrafters

Headquartered in Sarasota, FL, DutchCrafters is the leading retailer of Amish furniture, offering handcrafted, custom pieces online and in showrooms in Sarasota and Alpharetta, GA. Since 2003, we have partnered with skilled Amish woodworkers across Ohio, Pennsylvania, and Indiana to bring heirloom-quality furniture to our customers. Our collaborative team lives our core values - Community, Authenticity, Giving, Excellence, and Sustainability - creating a culture of innovation, recognition, and growth.

Why Work Here?

DutchCrafters has received numerous awards including Sarasota-Manatee's Top Workplaces 2020-2024, Furniture Today's Best Places to Work 2021-2024, Furniture Today's Empowering Women Award in 2023, and Inc. 5000's fastest growing companies for six years. Our culture fosters opportunity for growth with 9 of our current 11 management staff having been promoted from within the company. We take our jobs seriously while also creating a fun and casual environment.

Job Description

The Marketing and Marketplace Assistant is an entry-level position that supports the initiatives of the Marketing and Marketplace teams. This position completes a variety of tasks to support the teams identified, providing opportunities for learning and future advancement while contributing to the success of the company. This position reports to the Marketing and Marketplace Manager.

Primary Responsibilities

• Provide customer service support to marketplace customers mostly through messaging, with occasional calls as needed.
• Monitor marketplace orders for completion and take appropriate action as needed.
• Assist marketplace with inventory management and reorder.
• Complete product listings and updates for the marketplace team.
• Write content as assigned.
• Track and respond to customer reviews and report negative reviews for further action.
• Help with the purchase of reprints and marketing materials.
• Distribute mailed materials, including but not limited to vendor newsletters and thank you cards.
• Provide marketing and administrative support for company awards, events, promotions, scholarships, and team tracking & reporting.
• Update online listings.
• Accomplish tasks that support the eCommerce and Marketing Director, Marketing and Marketplace Manager, and Marketing and Marketplace Teams.
• Manage technology and logistics for meetings.
• Other duties as assigned.

Qualifications

• Team player with confidence to work independently
• Ability to prioritize and manage multiple projects
• Strong verbal and written communication skills
• Maintains a professional image representative of the company's brand
• Computer literate with ability to quickly learn different technology
• Associate degree preferred
• Understanding of marketing principles and/or marketplace platforms preferred
• Interest in photography and graphic design preferred

Physical Environment

This position is performed primarily in an office setting. The role requires regular use of a computer, keyboard, and other standard office equipment. The employee will spend extended periods sitting or standing at a workstation while performing computer-based tasks. The environment is generally quiet, climate-controlled, and free from hazardous conditions. Occasional movement throughout the office to attend meetings or collaborate with team members may be required.

Compensation & Benefits

The compensation range for this position is $20.00 - $21.61 per hour. This is a non-exempt position.

DutchCrafters' benefits package includes health, dental, vision, and life insurance that begins on the first of the month after your first day of employment. We also offer a 401(k) plan with a company match, 16 PTO days after 90 days of employment, and a generous employee discount. This role is eligible for a hybrid work schedule after 6 months of employment with 2 remote days and 3 days in the office.

Hours

Working hours are from 8:00 a.m. until 5:00 p.m. with a one hour unpaid lunch break.

Work Authorization

All candidates must be authorized to work in the United States without sponsorship.

DutchCrafters is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or disability. We value diversity as an important corporate resource and seek to build a company that learns to leverage the strengths found in a diverse workforce. We promote an inclusive workplace that celebrates individuality and respects all employees.

DutchCrafters is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all phases of the employment life cycle. To request reasonable accommodation, please contact Delinda Smith, Human Resources Coordinator, at delinda@dutchcrafters.com .

Background Check

All candidates will be required to submit to a background check prior to an offer of employment being extended. DutchCrafters believes in a person's ability to learn from their mistakes, so if you feel that you would be a good fit for this position but have a blemish or two from your past, submit your resume, and let's talk.

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