Job Description

Hi Candidates,

This position is only for W2 candidates, no C2C and 1099 are acceptable.

Job title: Computer Operator

Client: State of South Carolina

Work mode: 100% Remote

Note: Candidate must be a CURRENT SC resident. No relocation or nationwide candidates allowed.

Job description:

Daily Duties / Responsibilities:

• The computer operation role willbe responsible for gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing. Also manage and support the MITS interactive dashboard. and asset management tasks. assist with documenting the process of each of the tasks. Document, update and verify the steps in collaborating with the Tech Writer.
• As a Tier1 support team member, serve as backup to footprints administrator. Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs.
• Communicate effectively in both written and spoken communication. Work collaboratively with Clemson staff and other contracted staff

Required Skills (rank in order of Importance):

Microsoft Excel, Microsoft Power BI, BMC Footprints Ticketing System, Collaboration, Communication.

Preferred Skills (rank in order of Importance):

Previous experience with participating in software upgrade, Change and Release Management procedures.

Required Education: Bachelor's Degree or High School with 2 years of experience

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