Helpdesk Technician Job at Hub Technology Group, Cliff Island, ME

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  • Hub Technology Group
  • Cliff Island, ME

Job Description

6-12 Month Contract –

W2 LOCAL - HYBRID - Field Support for 4 Locations

Provide end user support for 300+ internal employees and several remote users. Candidates should also have an understanding of Active Directory, anti-virus, DHCP, DNS, and Windows Updates.

Typical Duties:

  • Password resets, Microsoft Windows, Outlook & Office troubleshooting & support, mobile device support (iPhone, iPad, BlackBerry, Android)
  • Connectivity/issue resolution
  • Configuration and verification of backups
  • Windows and Office Suite Troubleshooting and Support

Suggested Experience and Education

  • Experience performing remote troubleshooting and issue resolution
  • Excellent customer service and communication skills
  • Ability to troubleshoot and resolve application, connectivity and sw issues remotely
  • Experience creating, disabling and unlocking accounts and/or passwords within Active Directory, Windows XP /7 Operating Systems
  • Familiarity with troubleshooting networking fundamentals; DHCP, DNS, SMTP and TCP/IP

Job Tags

Contract work, Work at office, Local area,

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