Help desk technician Job at Insight Global, Chicago, IL

TEhEL2xwd29sLzZ4YzhGT3d6WE5XaVdNb2c9PQ==
  • Insight Global
  • Chicago, IL

Job Description

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Job Description

Insight Global is seeking a Level 1 Help Desk Technician to join the team at one of our top financial clients located in Chicago, IL. This person will work mainly remote, but be required to come in once a week. Shift will be either 6am-3pm or 7am-4pm CST with possibility of a weekend shift 1-2 times per month. You will be responsible for handling basic resolution and service delivery over the phone. You will be assisting with technical support to their users that are having issues with their proprietary applications. You will diagnose and resolve hardware and workstation configuration problems, route calls to other support areas, and alert management when critical. You will also be required to document all issues you handle.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills And Requirements

  • 1-5 years of experience as a Help Desk Technician
  • Experience in a corporate environment
  • Experience with ticketing systems
  • Knowledge of Microsoft Operating Systems
  • Bachelors Degree required -Experience supporting a financial services client


If you have questions about this posting, please contact support@lensa.com

Job Tags

Full time, Remote work, Shift work, Weekend work, 1 day per week,

Similar Jobs

Top Level Promotions

Office Support Assistant Work from Home Job at Top Level Promotions

 ...entry, office administration, and online research. This work-from-home opportunity is ideal for beginners looking to gain practical experience managing digital records, assisting client projects, and performing online research across multiple industries. Full... 

Planet Group

Associate, Global Drug Safety & Pharmacovigilance Job at Planet Group

 ...be commensurate with experience Job Description: We are seeking an experienced, detail-driven Associate to support the Compliance Team within the Global Drug Safety and Pharmacovigilance (GDS&PV) Department. The ideal candidate will possess a methodical approach to... 

EssentiallySimple.net

Science Writer Job at EssentiallySimple.net

 ...Science Buzz is a pre-launch blog that's focused on making research in the physical sciences accessible to a general audience. We'...  ...several articles per week but are open to working with talented writers who as well. Note: Because of the volume of applications we... 

McEwen & Associates, Inc

Physician Assistant - Pediatric Job at McEwen & Associates, Inc

 ...Job Summary: We are a well-established, privately owned pediatric practice dedicated to providing compassionate, comprehensive care...  ...organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and... 

U.S. Customs and Border Protection

Pilot—CBP Air Interdiction Agent Job at U.S. Customs and Border Protection

 ...Air and Marine Operations (AMO) , a component of U.S. Customs and Border Protection (CBP) , offers skilled P ilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are...