About Foundever ™??
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
German Speaking Customer Service Advisor – Financial Services
PURPOSE:
To provide a professional outbound service to company points of contact to discuss product satisfaction, self-service application usage and to optimise expenditure on client product. In turn you will hand warm sales leads to the account.
The team currently operate 8am – 10pm Monday to Sunday , but please keep in mind business needs can change and in turn so can the shift patterns you will be required to work.
What we can offer you...
Within this team, we adhere to a secure area policy. If you feel you would like to be part of this team and you are ready to show your best talents, please apply for this role:
RESPONSIBILITIES AND END RESULTS
Planning and Organising
Decision Making
Supervision
Communication
EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED
Subject to Disclosure Scotland, media and credit check
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