Front Office/Patient Access Coordinator - PRN Job at ProCare - Fairfield Emergency Room, Cypress, TX

TDNiOGxaVXVuUHkvZDh0T3hqSEtVeWVGb2c9PQ==
  • ProCare - Fairfield Emergency Room
  • Cypress, TX

Job Description

The Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The will carry-out his/her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the Company. 

PRN: Days & Nights

RESPONSIBILITIES:

  • Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations.
  • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service.
  • Obtains complete and accurate demographic, insurance and financial data to complete registration.
  • Updates and maintains patient database according to established procedures.
  • Completes and balances all daily transaction paperwork.
  • Maintains an open line of communication with all team members.
  • Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.

QUALIFICATIONS

EDUCATION AND EXPERIENCE:

  • High school diploma or equivalent is required; some college is preferred.
  • Minimum of two years of face to face customer service experience is required.
  • Current BLS for the Healthcare Provider. Must have a current card from an American Heart Association (AHA) recognized course.
  • Experience providing customer service to patients and their families is preferred.
  • Experience working in an Emergency Department is preferred.
  • Experience working with patient records and charts and an understanding of insurance plans is preferred.

SKILLS AND ATTRIBUTES:

  • Ability to incorporate excellent customer service skills in dealing with patients, personnel, physicians, and peers.
  • Must be self-driven and possess the ability to work in teams with minimal daily supervision.
  • Ability to work in a fast-paced, professional environment.
  • Ability to communicate in a clear, concise, and organized manner and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Proficiency in Microsoft Office is required.

Job Tags

Relief, Work at office, Night shift,

Similar Jobs

IGT, a Nevada Corporation

Casino Game Designer (Slot Game & Math Design) Job at IGT, a Nevada Corporation

 ...engaging digital casino experiences. Our dedicated team collaborates to build high-quality slot and casino games that captivate players around the world. As a Game Designer at PlayDigital, you will play a pivotal role in the creative process, leading the ideation of... 

Worldwide Flight Services

Accounts Manager Job at Worldwide Flight Services

 ...quality medical care? Multiple options for both full and part-time employees!* Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!* Looking to stay healthy and improve your life? Wellness Programs offered to all employees!* Want to invest... 

Atlantic Staffing Consultants

Pipefitter Top Helper/Mechanic Job at Atlantic Staffing Consultants

 ...Duct Systems Installation, Electrical, Fire Sprinkler, General construction, Warehouse support, Building and Grounds maintenance, Cleanup...  ...client needs. Candidates should be available to work day or night shifts throughout the week. What happens after I apply for this... 

Insight Global

Sr Sales Recruiter Job at Insight Global

 ...Job Description An employer is looking for a Sales/GTM recruiter to work fully remote. This individual will act as a talent advisor to hiring partners in the business to help achieve headcount goals for the Sales org. They will provide expert level advice on sourcing... 

EssilorLuxottica Group

Licensed Optician Job at EssilorLuxottica Group

 ...transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION A licensed Optician at Sunglass Hut will serve as an ambassador of the Sunglass Hut brand by delivering great service through the Sunglass Hut Experience...