Job Description

WHO IS AIR CHARTER SERVICE

Our Cargo Charter services consists of humanitarian relief, dangerous goods, animal transportation and pharmaceutical transport.

Our Cargo team manages the full sales cycle, so all our clients have to do is board their freight! Our team focuses on providing high quality customer service and making a special effort to ensure your client’s chartering requests are handled as quickly as possible!

ACS Long Island is seeking an individual who has proven experience and skills in promoting value through customer service, ability to foster long-lasting client relationships and is interested in going the extra mile. 

No prior aviation experience is required!

Job Description

A DAY IN THE LIFE

At Air Charter Service, no two days are ever the same! You will be a part of a collaborative sales team arranging Cargo Charters for time-critical shipments, coordinating the transportation of hazardous materials, heavy and oversized equipment, humanitarian and relief aid! Read below for a day in the life:

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press etc
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers and demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

Qualifications

WHAT DO WE LOOK FOR

• Excellent written and verbal communication skills
• Strong phone etiquette 
• Willing to learn and adaptable
• Critical thinker and problem solver 
• Organized
• High attention to detail 
• Enjoys relationship building
• Sales personality

Additional Information

TRAINING & TRAVEL

• Award-winning professional training and one-on-one mentoring 
• International training based in our London HQ
• Opportunities for international and domestic travel
• Training and travel expenses are covered by the company

COMPANY CULTURE

• Dynamic and fast-growing company
• Modern office with luxury amenities in the RXR Plaza
• Supportive balance between independent and team-oriented work
• Welcoming, collaborative environment with seasonal events and team night outings
• Future work-from-home opportunities; 1x day a week

WHAT IS IN IT FOR YOU

• Base salary: $65,000K + 10% uncapped commission
• 9 levels of career growth opportunities from Trainee Broker to Director
• Job stability and leadership support for development
• Affordable health, dental and vision insurance plans 
• 401K retirement savings plan with generous employer match!
• Life insurance
• Paid maternity/paternity leave
• 20 days to start in vacation time and more earned each year
• Paid sick time
• 12 paid public holidays
• Additional paid leave for your birthday, wedding, moving house, holiday shopping and more

Check us out on social media!  LinkedIn -  Facebook -  Instagram -  TikTok -  Twitter -  Youtube

Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WHAT ARE THE NEXT STEPS?

Submit your resume to us today and a member of our recruitment team will be in touch!

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