Director of Strategic Administrative Services Job at NCAA, Indianapolis, IN

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  • NCAA
  • Indianapolis, IN

Job Description

Job Function: This position is the CFO’s right-hand person, focused on keeping all key initiatives on schedule. This position will amplify the CFO’s strategic bandwidth by prioritizing execution and shielding focus, orchestrating cross-functional alignment across diverse administrative units, and embed cultural cohesion, stakeholder trust, and transformation momentum. The Director will serve as liaison among CFO direct reports and enterprise stakeholders.

 

Job Responsibilities

  • Own and translate Administrative Services strategy into operational cadence, leading cross-functional project coordination, removing execution friction, and aligning all direct-report functions on priorities and business rhythm to ensure effective collaboration and progress.
  • Drive and strengthen culture-building efforts by facilitating off-sites and team development activities, preparing agendas and content for leadership meetings, analyzing engagement survey results, and partnering with administrative services teams to design professional and team development programs.
  • Work with Administrative Services departments to develop and track KPI’s, and progress against the CFO's organizational strategic goals.
  • Establish and drive regular reporting routines using agreed-upon reporting templates, and presentation tools, and dashboards to communicate goals and project progress to the CFO.
  • Develop and manage the CFO’s budget and work with Administration Services leaders to develop, review and present the overall administrative services budget to leadership on a regular basis.
  • Develop strategic communications from the CFO, and Administrative Services, and drive internal storytelling as needed.
  • Lead Administrative Services change management initiatives, while improving stakeholder engagement and trust measurably through communications and access.
  • Prep the CFO for internal and external executive level meetings, and committee and Board meetings.
  • Other duties as assigned.

 

Job Requirements

  • Education Required Bachelor's degree required; Advanced degree preferred.
  • Minimum 5 years of experience in finance, operations, technology, strategy, or consulting.
  • PMP or similar certification preferred.
  • Experience in complex, matrixed environments (e.g., higher ed, athletics, nonprofit, government, or enterprise).
  • Proven success driving strategic initiatives with or for C-suite leaders.
  • Experience in organizational transformation or strategic change roles.
  • Significant and demonstrable experience with PowerPoint and other visual communication mediums.
  • Experience with DOMO, or other data visualization platforms preferred.
  • High-level synthesis across finance, operations, technology, and HR.
  • Change leadership, executive communications, and cultural fluency.
  • Stakeholder engagement and inclusive governance.
  • Operational rigor, EQ, and discretion.
  • Estimated Travel Required ]]>

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