Customer Service Coordinator Job at NOV, Houston, TX

TG5YNmw1OHBtdmk3Y3N4SXd6UEhXaUdGcGc9PQ==
  • NOV
  • Houston, TX

Job Description

JOB DESCRIPTION

Fiber Glass Systems, a business under NOV is hiring! Responsible for communicating with customer, understanding their needs and ensuring a smooth sales process. Required to build instant rapport and achieve customer satisfaction. Responsible for order placement, general sales information, product requirements, pricing and delivery coordination. Provide high levels of customer satisfaction by providing support, guidance, diligent follow up and resolution of customer inquiries or issues.

PRIMARY DUTIES & RESPONSIBILITIES

  • Comprehensive understanding of product line offered by Fiber Glass Systems
  • Basic understanding of project management and scopes
  • Strong ability to read and match purchase orders, quotes & order entry
  • Diligent follow up with customers, internal & external
  • Ability to follow and reinforce processes
  • Assist customers with questions, reporting and escalation issues
  • Audit compliance
  • Report creation
  • Adhere to company quality standards and corporate compliance guidelines
  • Other duties as assigned

EDUCATION & EXPERIENCE

  • 1-3 years customer service or operations/planning experience
  • Proficiency in MS Office products
  • Excellent communication skills
  • Exceptional customer service skills
  • Strong time management and decision making
  • Ability to multi-task in a fast-paced environment
  • Detailed and able to prioritize independently

We offer a competitive benefits package starting first date of employment that includes: medical, dental, vision, life insurance, 401 K savins plan, paid time off, and starting at 3 weeks of vacation!

Job Tags

Full time,

Similar Jobs

Serco

Navy Program Military Analyst Job at Serco

 ...a great opportunity for you!Serco is seeking a Navy Program Military Analyst to work in Washington DC and apply professional talents...  ...integration schedules to align project deliverables across teams and contractors.+ Ensure quality control of Program documents and... 

Echelon Risk + Cyber

Senior Offensive Security Consultant - Remote (USA) Job at Echelon Risk + Cyber

 ...About us: At Echelon Risk + Cyber, we believe in defending basic human rights to security and privacy. We seek a highly skilled and experienced Senior Offensive Security Consultant to join our team. In this role, you will lead and execute client engagements that range... 

InReach Rehab

Traveling Physical Therapist Job at InReach Rehab

 ...Traveling Physical Therapist InReach Rehab is seeking a flexible and dedicated full-time Traveling Physical Therapist to join our team. This position is ideal for a therapist who thrives in dynamic environments and is passionate about delivering high-quality, patient... 

PEOPLE FORCE CONSULTING INC

SAFe Scrum Master - REMOTE Job at PEOPLE FORCE CONSULTING INC

 ...Role: SAFe Scrum Master Experience : 6-8 Years Location : Remote Required : Facilitate SAFe Agile Ceremonies: Lead iteration planning, daily stand-ups, retrospectives, and system demos. Coach Agile Teams: Mentor team members on Agile principles... 

Caterpillar, Inc.

Product Assembler I Job at Caterpillar, Inc.

 ...*Operations**Job Description:****Your Work Shapes the World at Caterpillar Inc.**When...  ...-the-line Small Wheel Loaders.****As an Assembler at Caterpillar you will:**+ Follow...  ...documented procedures to perform safe and defect free assembly and adjustment of parts and...