Job Description

About Us

Great Lakes Christian Homes (GLCH), part of the Greencroft Communities, is a faith-based senior living organization dedicated to enriching the lives of residents through compassionate, high-quality services. We are currently seeking a Business Office Manager to lead administrative operations and support our mission of service and excellence.

Position Summary

The Business Office Manager is responsible for providing leadership, coordination, and oversight of all business office functions and personnel at the GLCH campus. This role ensures compliance with all applicable state and federal regulations and supports day-to-day administrative functions that are critical to the success of the community.

Key Responsibilities

General Duties

• Provide overall administrative support to campus operations.
• Demonstrate and promote the mission, vision, and values of Greencroft Communities.
• Ensure resident rights are respected and services are provided with dignity and care.

Financial & Administrative Management

• Maintain accurate resident files (electronic and/or paper).
• Oversee accounts receivable, including billing, payments, and deposits.
• Coordinate accounts payable processes and maintain purchase orders and invoices.
• Manage petty cash and financial documentation for donations and contributions.

Human Resources & Team Leadership

• Assist in recruitment, hiring, training, and onboarding of new team members.
• Support team member performance management, including evaluations and disciplinary processes.
• Supervise the front desk as needed.

Other Responsibilities

• Ensure smooth operations of communication systems (phone, mail).
• Manage gift shop operations, volunteer scheduling, and inventory.
• Assist in recreational and religious programming support.
• Support the Executive Director with tours and act as a campus representative when needed.
• Maintain office supply inventory and meet budget requirements.
• Contribute to long-term planning and continuous process improvements.

Requirements

Education & Experience

• High School Diploma or equivalent required; business/accounting coursework preferred.
• Minimum of 2 years’ experience in clerical or administrative roles.
• Experience in bookkeeping/accounting and team member relations strongly preferred.
• Proficiency in Microsoft Office Suite is required.

Skills & Competencies

• Strong interpersonal and communication skills.
• Professional demeanor and ability to work well with older adults.
• Able to work independently and as part of a team.
• Strong organizational and problem-solving abilities.

Physical & Working Conditions

• Must be able to lift up to 25 lbs occasionally and 10 lbs frequently.
• Frequent walking, sitting, talking, and computer work required.
• Minimal exposure to adverse conditions; adherence to infection control standards required.

Schedule

This is a full-time, salaried position. While the typical workweek is 40 hours, some additional hours may be necessary and will not usually exceed 50 hours per week.

Job Tags

Similar Jobs