Job Description

Summary

Join Our Team as an Assistant General Manager! 

About Us

As our Assistant General Manager, you will be a key player in ensuring guest satisfaction and the efficient operation of our hotel. In the absence of the General Manager, you'll supervise various departments and focus on achieving hotel profitability through revenue generation, cost control, and the development of associates. Our ideal candidate is a natural leader with excellent problem-solving and communication skills, committed to maintaining high standards and supporting hotel operations. Join our team and be part of creating unforgettable experiences for our guests!  

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly. 

KEY SKILLS/RESPONSIBILITIES

• Leadership Skills: Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager.  
• Problem-Solving Ability: Anticipate and address workplace issues proactively to ensure smooth and efficient operations.  
• Hiring & Training: Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards. This role will support the development of both managerial and hourly employees through corporate-approved programs, fostering empowerment and growth. 
• Communication Skills: Listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication.  
• Financial Acumen: Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations.  
• Technical Proficiency: Utilize Windows Operating Systems for effective management and reporting.  
• Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations.  
• Customer Service Orientation: Approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction.  

EDUCATION & EXPERIENCE

• At least 5 years of progressive experience in Rooms or F&B department in a hotel, or a 4-year college degree with 2 to 3 years of related experience, or a 2-year college degree with 3 to 4 years of related experience
• Previous supervisory experience required.  
• Must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information When business or pleasure takes visitors to Sacramento, Hyatt Place Sacramento/Roseville is the perfect place to stay. Guests will enjoy comfortable rooms, a free hot breakfast every morning, 24/7 meal access, free Wi-Fi, a heated pool and more. Our innovative social space and prime location near the Westfield Galleria at Roseville makes our hotel a home while away. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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