After-Sales Engineer Job at bodor(B), Abroad

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  • bodor(B)
  • Abroad

Job Description

Possess good service awareness, professional skills and a solid technical foundation. Have strong communication and coordination abilities as well as a team spirit. Be proactive, responsible and demonstrate excellent problem-solving capabilities. Provide professional after-sales technical support to customers, including troubleshooting, issue handling and solution provision. Maintain the after-sales service process to ensure compliance with standard procedures and continuously optimize service quality. Collect customer needs and feedback, communicate proactively, and resolve and respond to issues in a timely manner.

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